Fresh Thinking in Professional Services
Practical tools to challenge assumptions, unlock options, and create value for clients and the firm.
Clients don’t just want their problems solved at the lowest cost — they want partners who bring fresh thinking, uncover new possibilities, and help them see around corners.
Yet professional services leaders are often trained to deliver quality, manage risk, and meet expectations — all essential, but not the same as creating new value.
This program makes fresh thinking practical. Leaders learn where ideas come from, how to shift into an “explorer” mindset, and how to use simple tools to reframe problems, generate ideas, and test them quickly. Each participant brings a real challenge, so the learning translates into immediate, visible solutions.
Who's it for
- Teams seeking new growth or efficiency.
- Leaders wanting better solutions, faster.
- Professionals ready to expand beyond technical delivery into creative problem-solving.
- Organisations aiming to embed everyday fresh thinking.
Outcomes
• Mindset shift from expert to explorer.
• Practical tools to reframe problems and uncover opportunities.
• Confidence in generating and testing new ideas quickly.
• Fresh solutions for real challenges participants bring.
• Inspiration from other industries (“borrowed brilliance”).
• Repeatable habits that embed fresh thinking into everyday work.
Sample Agenda / Key Themes
• Where new ideas come from.
• Shifting mindset: from certainty to curiosity.
• Assumption Flips.
• Borrowed Brilliance
• Reframing problems.
• Generating fresh ideas
• Testing with fast, low-risk experiments.
• Pitching ideas.
Delivery Formats
- 1-day immersive workshop.
- 90-minute modular series (4–5 sessions).
- Optional coaching on live initiatives.
How it Works
FAQs
Do we really have time for innovation when billable hours dominate?
Yes — but it works best when innovation is built into how you already operate. The program focuses on tools and habits that fit within client delivery, team meetings, and problem-solving you’re already doing. It’s not “extra work” — it’s a smarter way of doing the work.
Do participants need to bring real challenges?
The best outcomes come when leaders apply tools to live issues. However small groups can work together on a challenge.
Will it be relevant to professional services?
Yes — examples and exercises are tailored to the realities of client work, billable hours, and regulated environments.
Do we need to bring a brief?
Best results come when participants bring 1–2 real challenges.
Isn’t innovation too risky for professional services?
Fresh thinking doesn’t mean risky experiments. It’s about structured tools that fit your context — small, low-risk steps that unlock better results.
Ready to find solutions to your biggest problems?
